Return Policies by Category

Clothing We accept returns purchased from Voxlub.com within 14 days from the delivery date for a full refund. 

Fine Clothing: We accept returns purchased from Voxlub.com within 30 days from the date of purchase for a full refund. Please start a return by sending an email to [email protected].

Fine Clothing on sale is not eligible for return. Custom or personalized fine Clothing is not eligible for return. Returned fine Clothing must have tags still attached and be returned in original product packaging. Returned fine Clothing must have no visible signs of wear or use. Returned fine Clothing must be accompanied by all original documentation such as receipt, certificates, etc.

All fine Clothing will be inspected for any alteration before a refund is approved. Refunds may take up to two weeks from the date of receipt.

Once a return is approved, an RA# (return authorization) will be sent via email along with a pre-paid shipping label. Fine Clothing can only be shipped back using the label provided.


Return Shipping within the United States

Returns for full price items are complimentary. Sale items that are returned will have $10 deducted from the refund for the return shipping label. 

After your return request has been processed, you will receive a shipping label to your email address. From here, you may print the provided label and attach it to the outside of the box.


Return Shipping outside of the United States

Returns will be refused without prior notification and will be returned to the sender. If you wish to use your own return label, please make sure this has tracking information available. We will not be responsible if your parcel is lost and there is no way of tracking it.

Returned merchandise must be in their original condition with the security tag attached in order to be accepted.


Final Sale 

Products marked as "Final Sale" cannot be returned.